Famlo by KAPSDEVELOPMENT AS

Privacy Policy

How we collect and use information when you use Famlo.

Applies to: Famlo mobile app and related services Website: famlo.no Last updated: 2026-04-27

This Privacy Policy explains how KAPSDEVELOPMENT AS, organization number 937284624, Norway ("we", "us" or "our") collects, uses and protects personal data when you use Famlo.

In short: Weather and public transport can be used without an account. Personal features such as calendar, car routes, family area and Famlo chat require sign-in. Guest choices are normally stored locally on the device. For signed-in users we store the information needed to provide the features you actually use.

1. What Famlo includes

Famlo helps families get a clearer overview of everyday life. The service can show weather, public transport departures, saved car routes, calendar content, family information and AI-based help or summaries.

Some parts of the service work without an account, while other parts are connected to a personal or family-oriented user profile.

2. Information we collect

a) Account and identity information

If you create a Famlo account, we may process information such as:

email address
authentication identifiers from sign-in providers
name or display name you add yourself
support label, household name and time zone

b) Guest mode and local device choices

When you use Famlo without signing in, some choices may be stored locally on your device, for example selected weather location or transport stops.

c) Personal feature data

Depending on the features you use, Famlo may process:

saved weather location, including name, place ID and coordinates
saved transport routes, including departure and arrival stops
saved car routes, addresses, route names and map references
calendar activities such as title, time, time zone and notes
family or profile information you add yourself

d) Purchases and subscriptions

If Famlo offers paid features, app stores and payment systems may process purchase and subscription information. We may receive the information needed to verify access and provide paid features.

e) Chat, AI responses and summaries

Messages and relevant context may be sent to AI providers used by Famlo to generate responses, summaries or helper text. Avoid sharing sensitive information in chat unless it is necessary for the feature you are using.

f) Drawings and avatar images

If you use avatar features, drawings or images may be processed to create or update the avatar expression you request.

g) Support requests

If you contact us, we process the information you provide, such as name, email address, message, screenshots and technical details.

h) Technical operational data

We may process technical data needed for operations, security, debugging, abuse prevention and reliability.

3. How we use information

create and maintain account and sign-in
show and store personal settings and favorites
deliver calendar, car routes, family area, chat and summaries
process drawings or images in avatar flows
verify purchases, subscriptions and access to paid features
respond to support and deletion requests
improve stability, fix errors and protect the service from misuse

4. Service providers and data sources

Famlo may use providers for hosting, authentication, database, storage, support forms, app store payments, weather, public transport, maps, address search, travel calculations, AI responses and image processing.

5. Storage and deletion

We keep information only as long as needed for the purposes described here, legal obligations, security, backup routines and support handling. Guest data stored locally can usually be removed by deleting the app. Account and feature data can be deleted in the app or by requesting deletion.

Use the support page if you need help deleting an account or specific data.

6. Your rights

Depending on applicable law, you may have the right to access, correct, delete, restrict or object to processing of your personal data, and to request data portability.

To use these rights, contact us via support or at contact@kapsdevelopment.com.

7. Children

Famlo is family-oriented, but account management and sharing of personal information should be handled by a parent, guardian or responsible adult where required.

8. Changes

We may update this Privacy Policy when the app, legal requirements or our providers change. The latest version will be available on this page.

9. Contact

Questions about privacy can be sent through the support page or to contact@kapsdevelopment.com.

KAPSDEVELOPMENT AS, organization number 937284624, Norway.