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Famlo support

Help with questions, bugs, ideas and data deletion.

Use this page if you want to report a bug, ask a question, send an idea or request deletion of an account or data. The goal is for support to feel as simple as using the app.

Famlo uses the same support channel we use for our other apps. You can also send a message if you are not signed in or only use the app in guest mode.

Open contact form Delete account or data Back to home
How to get help

One support flow for most needs.

Famlo uses one simple contact path for questions, bug reports, ideas and deletion requests.

1
Choose what it is about

Bug report, question, feature request or deletion.

2
Describe the need briefly

Screenshots, time, device or OS version help a lot for bugs.

3
Send it in, even as a guest

You do not need to be signed in to use this support page.

Guest mode ok FAQ Delete account or data
Delete account or data

Delete in the app or ask for help here.

If you are signed in to Famlo, you can delete your account directly in the app where account deletion is available. You can also use the contact form below and choose Delete account or data if you need help, cannot access the app, or only want specific data removed.

Please describe whether you want the whole account deleted or only specific information or content. If you want a reply, use the email address connected to the account, or tell us which email the account uses.

Avoid sending sensitive information you do not need to share. If you are unsure how to phrase the request, it is enough to briefly write what you want deleted.

Open form
Contact

Send a message to Famlo

Send a short note about bugs, ideas or questions. You can use the form even if you are not signed in.

Avoid sharing sensitive personal information. For bug reports, screenshots, device and OS version are helpful.

This form goes directly to the support channel we already use for our other apps.

FAQ

What people usually wonder about first

If you do not find what you need here, use the contact form above.

How do I report a bug in Famlo?

Use the contact form on this page and choose Bug report. Briefly describe what happened, what you expected and which device you used.

Can I contact you even if I am not signed in?

Yes. You can use the support form even if you are not signed in or only use the app in guest mode.

What should I include in a bug report?

The most important thing is a short description of the problem. If you have it, include a screenshot, time, device and OS version.

How do I request deletion of my account or data?

You can delete your account in the app if you are signed in and the function is available. You can also choose Delete account or data in the form and write what you want deleted.

Can I send ideas for new features?

Yes, please. Famlo is made for real family days, so ideas from families are especially useful when we prioritize what comes next.

What if information in the app looks wrong?

Send us a message with a little context, such as which card it concerns, place, time and preferably a screenshot. That makes it much easier to find and fix the issue.